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IntegraPly™ Underlayment: This warranty applies to the original buyer only. Integra Wood International (IWI) warrants for use as underlayment that when stored, handled and installed in accordance with IWI’s Handling and Installation Guide, IntegraPly™ will not delaminate, buckle, warp, or cause discoloration of the floor covering material for the lifetime of the original floor for residential use and one (1) year for light commercial use which affects the usability of the product as underlayment. The warranty is void when, in IWI’s sole discretion, improper installation, moisture, or abuse contributed to the product failure.

Warranty & Claims: IWI warrants IntegraPly™, to initial purchaser, against delamination or defects which affect the usability of the product. Purchaser agrees to handle and store IntegraPly™ in a manner that will protect the product from damage. Claims must be made within 25 days after receipt of shipment and the shipment must be held intact pending adjustment. Customer agrees to call (843) 641-0075 for a Return Goods Authorization Number and provide photographic documentation, if requested, of claimed damage or defects. A defect rate of 5% or less is considered acceptable and within normal limits.

IWI’s warranty does not apply to any IntegraPly™ that has been subjected to misuse, improper application or installation, neglect, accident, fire, water damage or Acts of God. This warranty may be voided in its entirety if any modification, adjustment, removal repair or attempted repair is performed without prior written authorization from IWI.

Unless specifically stated within the Sales Contract, the sole remedy is limited to replacement of the product; or refund of purchase price; or, at the discretion of IWI, refunding the cost of the underlayment, adhesive, floor covering, and labor.

Disclaimer of Warranty: There are no warranties, expressed or implied, except as contained in this document. IWI HEREBY DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY AND IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. The Laws of the State of South Carolina apply.

The provisions of this Limited Warranty are non-transferable. No other expressed or implied warranties apply.